As a vehicle enters a Delaware Memorial Bridge toll lane, the toll system reads both the number of axles and the vehicle profile.  If a customer is towing a trailer or is operating a large recreational vehicle and enters a dedicated E-ZPass lane, the system may register the transaction at a commercial rate.  To eliminate the potential for a misclassification, the DRBA advises customers to pay the toll manually.  The E-ZPass transponder must be removed before entering the lane and placed in the read proof bag during the transaction.

In addition, all E-ZPass customers should always check their statements to make sure that the charges are accurate and immediately report any discrepancies to their customer service center.  This alert does not apply to campers or RVs with dual tires.